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HOME Fair Trade Commercialization of Crafts and Agricultural Products from Ecuador > Policies
 
 
 Policies
 
  

BUSINESS POLICIES AND AGREEMENTS

1. PROCESS TO MAKE AN OFFICIAL ORDER

  • Contact by email:info@camari.org for more  information , samples and quotes.
  • Before receiving further information, samples and/or quotes, the person making the request is required to register online with Camari.
  • Parties interested in making purchases must provide written, signed confirmation of their request according to the requirements specified.
  • The cost of samples will be incurred by the client at the commercial value of the item.
  • The cost of shipping samples will be incurred by the client through anticipated bank deposit or cash on delivery.

2. PRICE

 

The prices in the catalog are FOB (free on board).

 

3. SHIPPING DATES BASED ON PRODUCT AND QUANTITY

  • Shipping dates may fluctuate anywhere from a week to two months, depending on the availability of the product, product type and quantity.
  • The client will be notified as soon as possible in the case that there are difficulties in shipping the product in a timely manner.

4. SHIPPING METHOD

  • For small orders and especially for handicrafts, air mail: with courier or without.
  • For large orders of agricultural and handicrafts products, the maritime transport will be in containers of 20 or 40 feet.

5. ACCEPTED METHODS AND FORMS OF PAYMENT

  • Purchases will be backed by a credit card onto which a charge for 50% of the total will be made once the shipment is dispatched with its exportation documents to the banking body responsible, the rest to be charged immediately after which the importer has received and verifying the merchandise.
  • Pre pay of the total invoice by bank tranfer.  
  • Pay by credit card

6. DISCOUNTS

  • Special discounts for prepayment or large purchases of over USD $5,000.

7.SIZE OF ORDER

  • Minimum order of US $500
  • In special cases, this minimum can be reduced.

8.  ALL RIGHTS RESERVED TO DESIGNS

  • Interested parties may send samples or designs to be produced as products by artisans that will be the exclusive property and for exclusive use of the purchasing party during an agreed upon period.
  • The products and information within the catalog are for the exclusive commercial use of Camari.
  • The designs of the products within the catalog are the exclusive property of Camari and may not be used by other parties without explicit authorization.

9. SPECIAL REQUIREMENTS FOR PACKAGING AND SHIPPING

  • At the time of the agreement, the parties will agree upon the method and form of packaging and shipping of the products.
  • Products can be specially packaged and labeled according to the requests of the customer.
  • The customer may provide through mail the packaging materials they required be used.

10. VARIATION IN THE SIZES OF HANDICRAFTS

  • Being that handicrafts are handmade products with natural materials, it is possible that the sizes and designs between individual pieces will have slight variations.

11. CUSTOMER SERVICE FOLLOWING THE SALE

  • The costs of replacing pieces damaged during transport will be shared by the customer and the vendor.
  • In the case of a total or partial loss of merchandise during shipping, the two parties will share the costs of replacing the merchandise.
 
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